(06-06-2019, 09:45 AM)philsmd Wrote: well, this sounds more like a question for the apple/itunes community (apple.stackexchange.com or apple forums etc).
also see these (but I'm not sure if these links help in your case, I'm not too familiar):
https://support.apple.com/en-us/HT205220#help (attention: this might be dangerous depending on how much different the current data on the device is. I'm not sure if you could lose some data doing this)
https://hints.binaryage.com/itunes-asks-...never-set/
Thanks for the reply. I've searched this over in the apple community and the people that seem to be "experts" can't except that the OS wouldn't ask for a password when encryption is checked. They believe everyone just forgot that they set the password...even though this has happened to numerous people. I'll check the links. Thanks.
edit: Just checked the links and I've already read both of these. Wish I still had the phone I traded in because this wouldn't be a problem. But I don't so it seems to be a war of attrition at this point.