Ticket Tracing system

[Hash-IT]

Is the Trac system down ?

I try going to https://hashcat.net/trac/ and get this page...

Code:

Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/trac/web/api.py", line 378, in send_error
    'text/html')
  File "/usr/lib/python2.6/dist-packages/trac/web/chrome.py", line 739, in render_template
    data = self.populate_data(req, data)
  File "/usr/lib/python2.6/dist-packages/trac/web/chrome.py", line 639, in populate_data
    d['chrome'].update(req.chrome)
  File "/usr/lib/python2.6/dist-packages/trac/web/api.py", line 197, in __getattr__
    value = self.callbacks[name](self)
  File "/usr/lib/python2.6/dist-packages/trac/web/chrome.py", line 494, in prepare_request
    for category, name, text in contributor.get_navigation_items(req):
  File "/usr/lib/python2.6/dist-packages/trac/ticket/web_ui.py", line 163, in get_navigation_items
    if 'TICKET_CREATE' in req.perm:
  File "/usr/lib/python2.6/dist-packages/trac/perm.py", line 549, in has_permission
    return self._has_permission(action, resource)
  File "/usr/lib/python2.6/dist-packages/trac/perm.py", line 563, in _has_permission
    check_permission(action, perm.username, resource, perm)
  File "/usr/lib/python2.6/dist-packages/trac/perm.py", line 450, in check_permission
    perm)
  File "/usr/lib/python2.6/dist-packages/trac/perm.py", line 285, in check_permission
    get_user_permissions(username)
  File "/usr/lib/python2.6/dist-packages/trac/perm.py", line 369, in get_user_permissions
    for perm in self.store.get_user_permissions(username):
  File "/usr/lib/python2.6/dist-packages/trac/perm.py", line 176, in get_user_permissions
    db = self.env.get_db_cnx()
  File "/usr/lib/python2.6/dist-packages/trac/env.py", line 285, in get_db_cnx
    return DatabaseManager(self).get_connection()
  File "/usr/lib/python2.6/dist-packages/trac/db/api.py", line 92, in get_connection
    return self._cnx_pool.get_cnx(self.timeout or None)
  File "/usr/lib/python2.6/dist-packages/trac/db/pool.py", line 176, in get_cnx
    return _backend.get_cnx(self._connector, self._kwargs, timeout)
  File "/usr/lib/python2.6/dist-packages/trac/db/pool.py", line 109, in get_cnx
    cnx = connector.get_connection(**kwargs)
  File "/usr/lib/python2.6/dist-packages/trac/db/sqlite_backend.py", line 190, in get_connection
    return SQLiteConnection(path, log, params)
  File "/usr/lib/python2.6/dist-packages/trac/db/sqlite_backend.py", line 237, in __init__
    raise TracError('Database "%s" not found.' % path)
TracError: Database "/var/trac/db/trac.db" not found.

[themask]

I get this : 502 Bad Gateway

[Hash-IT]

Trac still down today

Was there such a bad problem that we have to sign up again ? I am inputting my user name and password but it is getting rejected.

Error

Invalid username or password

[epixoip]

possibly. the database got corrupted. not sure where atom's at with that, or what will happen.

[Hash-IT]

OK thank you for the info.

I hope we haven't lost the tickets

I won't sign up with a new account until we learn what is happening.

[Hash-IT]

I am still having trouble with Trac today

502 Bad Gateway

[radix]

yeah, trac sucks... its up now, but can't promise it will stay that way

[Hash-IT]

yeah, trac sucks... its up now, but can't promise it will stay that way

Thanks for fighting with it for us !

It is a great system when it is working, very useful. It really helped on the Eraser project which is why I asked for it here.

Is it the hosting or Trac itself which is causing problems ?

[radix]

Trac itself. Guys in #trac have been helpful in getting things working though so cant complain too much. Should be up and running for pretty much good now.

[Hash-IT]

Trac itself. Guys in #trac have been helpful in getting things working though so cant complain too much. Should be up and running for pretty much good now.

Thank you for all your work, its rubbish when people don't acknowledge your efforts, so at least I have noticed what you have done

Thanks.