NVAPI_GPU_NOT_POWERED

[gs135269]

I'm trying to crack this MD5 hash: -- I've just read the rules, erased---
I know it is an alphanumeric sequence with two / inside and only capital letters. It's not a password though. It's supposed to look like this when decrypted: N960WVLU3DSL4.DM/N960WOYV3DSL4/N960WVLU3DSL4

I really don't know how to use the software and I desperately need your help.
When I try to use the software, I get NvAPI_GPU_GetPerfPoliciesInfo(): NVAPI_GPU_NOT_POWERED.

The hardware I am using is very modest: i5-7300HQ, GTX 1050Ti 4GB, 16GB DDR4, Windows 10 Home 1909 x64
I've tried to read the wiki but it really doesn't make much sense to me. So how can I fix my error and crack my hash? Thank you very much for your help.

(Also I would like to know if someone knows how I can automate the process. Thank you.)
(PS: I know what this hash is meant to be. How can I alternatively use a dictionary attack? I'm a total noob at this sorry)

EDIT: Trying to use another OpenCL device, I got this error which happens with the NVIDIA GPU too: No password candidates received in stdin mode, aborting.. I don't understand what it means and know what to do now. Please help.

I also encountered the same error:
NvAPI_GPU_GetPerfPoliciesInfo(): NVAPI_GPU_NOT_POWERED

cpu: G4560
Memory: 32G
GPU: GTX1080Ti
Hard Disk: Intel nvme 256G
Operating system: windows 10 1909
This problem has been bothering me for several years and has not been resolved